Elevating Global Tourism with Intelligent Rental Ecosystems

The evolution of travel technology has made it imperative for destinations to adopt smart solutions. Yingmi’s automatic service and sale equipment teamwork remedy can help foreign consumers meet the vacationers' needs.

In the ancient city of Chiang Mai, Thailand, during peak seasons, vacationers have to wait in line for half an hour to rent out an audio guide, and often come across discouraging circumstances such as "There’s no Japanese version available" or "The device is out of power". In the vacationer area of Tuscany, Italy, manually renting out and selling audio guides needs hiring 3 staff members to work in shifts, which is costly and prone to errors. In the tourist center of the Great Barrier Reef in Australia, foreign vacationers want to rent out devices with offline functions, but due to the complex operation, they can only give up - many foreign breathtaking area operators want to provide audio guide rental and sale services, but are always caught by the three major issues of "lack of personnel, incompatible devices, and poor vacationer experience".

Innovations in the tourism sector extend beyond rental systems. For example, many destinations now employ AI-driven chatbots to answer visitor queries in real-time, reducing the burden on human staff. Additionally, the rise of contactless payments has accelerated post-pandemic, making transactions safer and faster. These trends underscore the need for integrated solutions that combine hardware and software to deliver seamless experiences. By leveraging data analytics, attractions can also personalize offerings, such as suggesting tailored tours based on visitor preferences, thereby increasing engagement and satisfaction.

Actually, the teamwork of automatic service and sale machines for audio guides is not "just putting a few devices and that's it", but helps the breathtaking area construct a full system that "permits vacationers to rent out by themselves, the devices to be suitable for the scene, and the operators to have less concerns". Yingmi has thoroughly understood the needs of foreign breathtaking areas from the automatic service and sale devices to the accompanying guide devices and after-sales support. Whether it's waterproof requirements for tropical breathtaking areas or language adaptation for vacationers from Japan, South Korea, and the Middle East, they can provide targeted solutions.

I. First, understand: The automatic service and sale equipment cooperation fixes the "three major migraines" of breathtaking areas

When foreign breathtaking areas rental fee audio guides, the most troublesome thing has never been "selling the devices", but "how to make vacationers use it conveniently, reduce the cost of the breathtaking area, and have someone to bear the risks". For example, if your breathtaking area is in Southeast Asia, there are several rainy seasons, so the devices needs to be waterproof; vacationers come from Japan, South Korea, and the Middle East, so there need to be multiple languages; during the peak season, 200 devices are leased every day, and charging and disinfection need to keep up - these things can't be handled by manual work, and the automatic service and sale equipment cooperation can fill these gaps.

Solve the trouble of "vacationers waiting in line to rent out, challenging operation"

The automatic service and sale equipment developed by Yingmi is particularly familiar with the behaviors of foreign vacationers: the screen supports 8 languages including English, Japanese, Korean, and Arabic, vacationers select the language and rental period, scan or insert coins to take the device, and the whole process takes less than 1 minute. For example, when Japanese vacationers go to the Taihu Lake breathtaking area in Suzhou, they select the Japanese interface, scan and pay, and the rental equipment automatically pops up a M7-type guide device pre-stored with Japanese explanations, including a simple guide on how to turn on and switch between attractions, printed on the device bag, without needing to ask for help from staff.

The rental is also flexible, vacationers can return the device to any rental equipment in the breathtaking area after playing, and the equipment will automatically detect the device status - if the battery level is below 20%, it will automatically send to the charging area; if there is a slight stain, it will start ultraviolet disinfection, and the next vacationer to get the device will always be clean and fully charged.

Address the trouble of "incompatible devices with the scene"

Not all automatic service and sale equipments come with guide equipments appropriate for breathtaking areas, for example, in European mountainous areas, the signal is weak, so a device with offline function is needed; at the seaside, the device needs to be resistant to salt fog corrosion; if it is a museum-style exhibition area, it needs to have multi-channel anti-interference function - Yingmi's cooperation solution will first "match the scene" and then give the devices.

For instance, for "outdoor open breathtaking areas", the automatic service and sale equipment contains Yingmi M7-type neck-mounted guide devices: the 800mAh battery can last for 16 hours continuously, and it doesn't need to be charged during a mountain climbing day; IP54 level waterproof, even if it gets wet occasionally, it's not afraid; the key is that it has RFID automatic sensing, when vacationers walk to the coral reef explanation point, the device automatically plays offline English or Japanese explanations, without the need to manually search for signals.

For "exhibition-style breathtaking areas", it is the M7C-type guide device, supporting "automatic sensing + team explanation" dual mode: vacationers can rent it themselves and listen on their own, if there is a tour guide leading the group, switch to the team mode and synchronize listening to the explanation; It can also resist interference, and even if 10 teams are working in the exhibition hall simultaneously, there will be no interference sound.

Resolve the trouble of "high labor costs and difficult maintenance in breathtaking areas"

The expense of employing people in foreign breathtaking areas is not low. If 3 people are specially hired to manage the rental and sale of audio guides, the monthly cost will be a number of thousand euros. By cooperating with Yingmi on automatic service and sale equipments, breathtaking areas do not need to hire dedicated personnel - the background of the rental and sale equipments can monitor data in real time: how many equipments were rented today, which languages are the most popular, which devices needs maintenance, and the operator can monitor it from the office.

II. The "difficult advantages" of Yingmi's cooperation plan: The 4 points that foreign breathtaking areas care about most are all covered

When choosing an automatic service and sale equipment partner for foreign breathtaking areas, they most value "compliance, compatibility, after-sales service, and flexibility". Yingmi covers every step of these key points from products to services.

Equipment compliance: Certified by the EU, it can be used in all global breathtaking areas

Many breathtaking areas in Europe and North America have strict requirements for devices: they must pass CE and RoHS certifications, otherwise they will not be allowed to enter. Yingmi's automatic service and sale equipments and accompanying guide equipments have all passed the EU CE and RoHS certifications, as well as ISO9001 quality management system certification. Whether going to France, Germany, Australia, or Japan, they can smoothly pass the breathtaking area security check.

For example, Yingmi's M7 type guide equipment supports voltages of 100-240V, which are globally universal. Vacationers can bring it from China to Europe and plug it into the charging port of the rental and sale equipment to use, without needing to bring an adapter.

Multi-language compatibility: 8 mainstream + small-scale customization, covering global vacationers

Vacationers in foreign breathtaking areas come from various sources. Japanese vacationers need Japanese, Middle Eastern vacationers need Arabic, South American vacationers need Spanish - Yingmi's guide equipments default to storing 8 mainstream languages for explanations. If the breathtaking area has small-scale requirements, such as more Korean vacationers, they can communicate 1 week in advance to customize Korean language explanations, and also add the unique stories of the breathtaking area.

Flexible cooperation: Personalized as needed, without "one-size-fits-all".

Not all breathtaking areas need 10 rental and sale equipments. Yingmi's cooperation plan is very flexible: for example, small breathtaking areas rent out 50 equipments a day, and only need 1 rental and sale equipment + 60 guide equipments; large breathtaking areas have 300 equipments leased during peak seasons, and can be equipped with 3 rental and sale equipments + 350 guide equipments, and can also add customized functions.

Conclusion: Collaboration with Yingmi's automatic service and sale equipments is not "purchasing devices", but "developing a stress-free system for the breathtaking area".

For foreign breathtaking areas, accepting Yingmi on automatic service and sale equipments is not "spending a sum of money to buy a few equipments", but giving themselves a "convenient for vacationers, worry-free for operation, and controllable risks" service system - no longer worrying about vacationers queuing up to rent out devices, no longer worrying about vacationers without compatible explanations for multiple languages, no longer having to stay up late for devices maintenance.

Yingmi has long understood the demands of various situations from tropical breathtaking areas in Southeast Asia to castles in Europe, from 5A breathtaking areas to small-scale exhibition halls. No matter which country your breathtaking area is in, how many vacationers it has, or what functions it needs, you can find a suitable solution. After all, for breathtaking areas, if vacationers are satisfied, their income will naturally increase; if the operation is worry-free, they can focus more on improving the experience of the breathtaking area itself - this is the true value of automatic service and sale equipment collaboration.

FAQs 

What maintenance is required for the rental machines?

It includes self-diagnostic features and remote updates, minimizing physical maintenance. Regular checks are automated.

Can the system integrate with existing ticketing platforms?

Yes, it offers API-based integration for seamless connectivity with most third-party systems.

How does it handle device loss or theft?

It uses GPS tracking and remote locking, and offers insurance options to mitigate losses.